What is the real risk of choosing a small, innovative vendor for your critical IT projects? On the one hand, you can purchase a product built by a vendor that specializes in a specific functional area, is passionate about customer success, and adjusts priorities to meet your particular business requirements. On the other hand, you can choose to purchase an average product, built by a vendor that has a product list bigger than the national debt, is passionate about their profitability, and pressures customers to buy into a grand vision.
What choice do you make? Which option will ensure the success of your business objectives?